All basic ordering information, recommendations, and problems. Quickest response time.
Contact for Wholesale opportunities, affiliate programs, large quantity orders, and Physician discount programs.
Product questions or concerns, questions on Chinese medicine, or info on fundraising/charity/or promotions
Sean handles all of the custom formulary, handles basic email diagnosis, and should be contacted for custom orders.
All Customer Service help should be emailed to our customer service. It is imperative for us to create tickets and a person to help in order to provide customer service.
There is no personnel to answer the phone, calls are returned in order and by the appropriate person, usually a Herbalist or Oriental Medical Doctor.
Our phone voice mail system
724 Valley Crest
Oceanside, CA 92058